Who is considered a revenue customer for an airline?

A revenue customer for an airline is defined as an individual who has made a ticket purchase. This term specifically refers to passengers who contribute directly to the airline’s income by paying for their travel, as opposed to those who do not generate revenue for the airline, such as those receiving free tickets or frequent flyers without a ticket.

When an airline generates revenue, it relies on sold tickets and other services that passengers opt into, which is why only those who have made ticket purchases are classified as revenue customers. This distinction is crucial for airlines as it directly affects their financial performance and operational planning.