Where do customers board or deplane the aircraft?

Customers board or deplane the aircraft at the gate. This is the designated area within the airport terminal where passengers wait for their flight and proceed to board the aircraft. The gate is equipped with jet bridges or stairs that connect directly to the aircraft, facilitating a seamless transition for passengers from the terminal to the plane.

Boarding at the gate ensures that passengers are organized and efficiently processed while maintaining security and order. It serves as a central hub for announcements regarding boarding procedures and any changes related to flights. In contrast, the hangar is typically used for aircraft maintenance and storage, the terminal check-in area is where passengers check in and drop off their luggage but do not board, and the tarmac is the area outside where planes are parked, but it is not a standard boarding location for passengers.